JOB PURPOSE
Incumbent will be responsible to Design, develop, Deliver process & Behavior training. Collaborates with peer trainers and systems managers to ensure business process training, requirements of fostering learning Environment are met across the organization in a consistent manner.
KEY RESPONSIBILITIES
- Design & Deliver Process & Behavior Training
- Prepare training materials such as outlines, text, and handouts and present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, and lectures as well as develop alternative training methods if expected improvements are not seen.
- Tailor specific training programs to employee growth, retention and career path assistance, etc.
- Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
- Develop, Tweak and maintain training procedure manuals, training content and guides, and course materials.
- Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.
- Collate the training results and documentation of the same to present to the senior management weekly/monthly.
- Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.
- Collaborate with management to identify company training needs and supervise training budget.