About :
Reliance Trends is a leading omnichannel lifestyle retail chain with over 800 retail stores across India. Trends offers stylish, high-quality products across Womenswear, Menswear, Kidswear and fashion accessories through a diversified portfolio of own brands, national and international brands.
Job Title : Customer Support Assosciate
Qualification: 10th+2
Experience : Fresher
Location : Patna, Purnea, Darbhangha, Gaya, Muzaffarpur, Sitamarhi, Bhagalpur, Lakhisarai, Chhapra, Jamshedpur, Ranchi, Bokaro
Job Responsibilities:
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Billing
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Replenishment of products
- Display of products.
- Warehouse handling