We are seeking an experienced Trainer/Quality Specialist to deliver online and offline training programs, manage quality assurance processes, and improve the overall performance of the team. This role requires a skilled professional who can drive standardized practices, coordinate training sessions, and maintain high-quality standards for assigned processes.The ideal candidate will possess a blend of strong training and quality management expertise, including knowledge of ZTP policy, various audit mechanisms, and the ability to lead and develop a high-performing team.
Job Description:
- Should have adequate experience to deliver online & offline training programs.
- Ability to lead a team, coordinate with others locations, and drive standardized practices
- Should be able to plan batches/training sessions as per the process requirements and execute it on the production
- Maintain quality assurance for the assigned process.
- Strong knowledge on quality parameters, ZTP policy & various audit mechanisms
- Strengthen quality & training management processes to improve delivery and performance.
- Should be excellent in preparing training modules/content
- Preparing Training & Quality SOP for various processes
- Should be able to prepare an RCA & action plan to achieve the desired targets.