We are seeking a skilled and experienced Field Technician Trainer for Other Home Appliances to join our team. The trainer will be responsible for designing, delivering, and assessing training programs that prepare trainees to install, repair, and maintain a wide range of home appliances, including washing machines, refrigerators, microwaves, and air conditioners. The trainer will ensure trainees gain the technical expertise, troubleshooting skills, and safety practices required for field operations.
Key Responsibilities:
- Deliver practical sessions on the installation, maintenance, and troubleshooting of various home appliances.
- Demonstrate the use of tools and equipment needed for servicing appliances.
- Teach the fundamentals of electrical and mechanical systems in home appliances.
- Cover safety procedures, customer interaction, and relevant compliance standards.
- Use various teaching techniques, including role-playing, simulations, workshops, and digital learning tools to cater to different learning styles.
- Design scenarios for real-world customer interactions to prepare trainees for on-the-job challenges
- Assess trainees’ progress through practical assessments, written exams, and hands-on evaluations.
- Provide constructive feedback to trainees to help them improve their skills and knowledge.
- Maintain accurate records of trainee performance and certification status.
- Ensure all training adheres to industry safety standards and regulatory requirements.
- Promote a culture of safety and emphasize the importance of following best practices during installation and maintenance.
- Ensure that all training content is aligned with the latest updates and industry best practices.
- Gather feedback from trainees on training effectiveness and content.
- Generate reports on training effectiveness and areas for improvement
- Ensure the proper use and maintenance of training equipment and resources.
- Communicate effectively with stakeholders, including management, HR, and trainees.
- Coordinate with other trainers and departments to ensure a cohesive training strategy.