Company Name: Reliance Retail
Profile: Customer Service Associate
Qualification: 12thPass
Gender: Male
Age: 20 - 30
Salary:
Shift Hours: 9 Hours
Working Days: 6 Days in a week
Key Responsibilities:
Customer Service:
Greet customers warmly and assist them in finding products or services.
Respond to customer inquiries, complaints, and feedback in a professional and timely manner.
Provide accurate information about products, promotions, and store policies.
Process customer transactions at the checkout counter, including cash, card, and digital payments.
Sales Support:
Upsell and cross-sell products to enhance customer satisfaction and meet sales targets.
Assist in merchandising and displaying products to attract customer attention.
Ensure product availability by restocking shelves and monitoring inventory levels.