PURPOSE
This position requires a firm understanding on supply chain to facilitate, lead and improve cross-regional and cross functional collaboration on regional scale supply chain events disruptions and day to day coordination with our logistics partners. Candidate must have complete knowledge of SAP-Bridge and MS- Excel, MS-PPT, Tableau and other relevant software’s for Order execution.
Must drive actions with functions and regions to monitor the regional performance of the supply chain: support the monitoring of exceptions at each supply chain step (SOURCE, PLAN, MAKE, EXECUTE & DELIVER) to allow timely & informed decisions to improve customer satisfaction, quality, and operational efficiency with regards to the External and Internal Customer Delivery Experience.
Main benefits to customers include:
• Real time exception management to increase on time delivery in full (OTDIF) & delivery reliability
• Cross functional collaboration to monitor, respond to deviations & correct issues before customer impact
• Increases efficiency, productivity & customer satisfaction on delivery
Roles and Responsibilities :-
responsible for Order execution of all NSO regions / BU & customers.
Responsible for Portfolio preparation and BU/NSO visibility
Responsible for NSS management
Responsible for customer relationship/ Escalation management
Co-ordination with clearing agents for timely release and delivery of shipments
Audit and keep accurate records of import and export shipments
Good Presentation skill & fluent in English
Desired Candidate Profile
1. Excellent knowledge of SAP / Excel /MS-PPT /Tableau and other reporting tools.
2. Effective communication and coordination skills
3. Analytical and problem-solving skill
4. At least 1-3 year of experience in Order management
Payroll - Vision India Services Pvt Ltd