Role: Tele-Sales Executives
- Retention of existing customer as per given monthly targets
- To meet targets – Daily, weekly & Monthly
- To coordinate with internal stake holders like Ops for database, UW for deviation approvals,
- To guide customers to make payments before the due date.
- To co-ordinate with external agencies like E Com for premium payment collection
- To co-ordinate with surveyor to get the vehicle inspection done (if required)
- To generate a quote using system like GC and share with customers
- To help customers with policy issuance
- To share feedback with Management on conversions & lost cases.
- To follow compliance and ethical business practices.