We bring you an exciting career opportunity to build your future in the BPO / KPO and Service sector through a structured training program.
Position: Call Center Executive Trainee
Location :- Vision India Services Pvt.Ltd DDU-GKY Khadgarha Busstand,Kantatoli, Infront of Hotel Shivani Ranchi -834001
About the Program:
This is a skill development training program designed to train interested candidates for customer support and tele-calling roles. The program focuses on developing effective communication, customer handling, and technical skills required to succeed in the BPO and service industry.
Training Duration:
The course duration is 240 hours (60 working days).
Key Learnings During Training:
- Effective communication and interpersonal skills
- Customer handling and query resolution techniques
- Inbound and outbound calling processes
- Product and service knowledge
- CRM software usage
- Professional call etiquette
- Problem-solving and complaint handling
- Data entry and documentation
- Basic computer and system handling skills
Career Opportunities After Training:
Upon successful completion of the course, candidates may get job opportunities in the BPO / KPO and Service sector, including:
- Call centers
- Customer support offices
- Telecom companies
- Banks and financial institutions
- Insurance companies
- E-commerce firms
- IT-enabled service companies
Job Roles Include:
Customer Care Executive, Call Center Executive, Tele-calling Executive, and related positions.
If you are looking to start your career in the BPO and Customer Service industry, this program offers a strong foundation, industry-relevant skills, and growth opportunities. Apply Now!