Client Name Jiva Ayurveda Pharmacy Ltd
Company URL www.jiva.com
Industry Type (e.g. Retail / Hotel / BPO /
Logistic)
Jiva Ayurveda, a leading Ayurveda treatment
company, is looking for a Patient Care
Trainee
Designation / Job Profile Patient Care Trainee / NAPS/NATS
No. of Positions / Vacancies 15 Females & Male (min 10 males) Both
Qualification Required 12th , Graduate (Any Stream) , ITI COPA
Location of the Job- Plot No. 3, DLF Industrial Area, Main Mathura Road, Near NHPC Matro Station, gate no. 2, Faridabad, Haryana
Experience/ Fresher
Age Limit 18-26 Years
Desired Candidate Profile
- Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue)
- Good in customer dealing (Know about Customer Service, Online Shopping Portals)
- Knowledge of Computer, Basic Typing
- Good Interpersonal Skills (Positive attitude, Negotiation Skills)
- Sales driven (Know basic selling skills on call)
- Listening skills
- Awareness about Social Media
- Awareness & digital payments platforms.
- JD & KRA for the Candidates
Roles and Responsibilities
- Doing Inbound/Outbound calls to customers and capture important details in the system
- Document accurately
- Meet the basic targets with high fatal error accuracy and overall Accuracy
- Do Outbound calls to patients and attending to their queries and helping them take consultations with Ayurveda doctors Convert leads into appointments.
OJT Period (Training Period / Nesting Period) Yes, 10-12 days Working Hours (Shift Timings) 9 Hrs (Day Shift)
Salary In-Hand (10th -12th , Graduate ) 10000 - 17000