Job Tittle: Business Analyst
Experience : 3 - 5 Years
Salary: As per the industry standards
Qualification : Any Graduates
Location : Gurugram
Key Responsiblities
We are seeking a detail-oriented and proactive Business Analyst with strong expertise in NetSuite (Oracle) and proven experience implementing and optimizing IT and business processes. The ideal candidate combines analytical thinking with outstanding communication skills and enjoys working cross-functionally to translate business needs into scalable, efficient solutions. This role will play a key part in driving digital transformation initiatives, enhancing system capabilities, and ensuring key stakeholders are supported with data driven insights and well-designed processes.
Key Responsibilities
NetSuite & Systems Management
• Serve as a subject-matter expert for NetSuite (Oracle) ERP, supporting configuration, customization, and optimization.
• Lead system enhancements, integrations, and workflow improvements aligned with business needs.
• Collaborate with technical teams to troubleshoot system issues, perform root cause analysis, and implement long-term solutions.
• Oversee testing activities including UAT, regression, and functional testing for new features or updates.
Business & IT Process Implementation
• Analyze current business processes to identify gaps, inefficiencies, and improvement opportunities.
• Design, document, and implement scalable IT-enabled processes across functional areas (Finance, Operations, Supply Chain, etc.).
• Develop business requirements, functional specifications, and process documentation
(BPMN, flowcharts, SOPs).
• Support change management activities, ensuring user adoption through training, documentation, and ongoing support.
General Data & Reporting
• Build, automate, and maintain reports, dashboards, and KPIs within NetSuite and Excel.
• Extract, transform, and analyze data to provide insights and actionable recommendations.
• Ensure data quality, integrity, and consistency across systems. Stakeholder & Communication
• Act as a trusted advisor to stakeholders across business units, understanding needs and translating them into technical requirements.
• Communicate complex system or process concepts in a clear, structured, and business-friendly manner.
• Facilitate workshops, requirements-gathering sessions, and cross-functional meetings.
Qualifications & Skills Required
• Bachelor’s degree in Business Administration, Information Systems, Engineering, or a related field.
• 3+ years of experience as a Business Analyst, with at least 2 years working with NetSuite (Oracle) ERP.
• Hands-on experience in IT process design and implementation.
• Strong proficiency in Excel (PivotTables, formulas, data modeling, PowerQuery a plus).
• Excellent communication skills, with the ability to present information clearly to both technical and non-technical audiences.
• Strong analytical and problem-solving capabilities, with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
Preferred
• Experience in system integrations (API, middleware, iPaaS tools).
• NetSuite certifications (Administrator, SuiteFoundation, Business Analyst, etc.).
• Familiarity with project management methodologies (Agile, Scrum, PMP).
• Experience in ERP rollouts or digital transformation initiatives.