Role Overview
Company: Vision India Services Pvt Ltd
Location: Sector 67, Noida
Process: Inbound Customer Support
Role Type: Full-time
Key Responsibilities
- Handle incoming customer calls professionally and provide accurate information.
- Resolve customer queries and complaints efficiently to ensure high satisfaction.
- Maintain detailed logs of customer interactions in the CRM system.
- Follow communication "scripts" when handling different topics.
- Handle Email Support
Requirements & Shift Details
- Working Window: 24/7 Operations (Candidates must be comfortable with night shifts).
- Customer Service Industries Exeperiance Must be Required
- Week Offs: Rotational week offs.
- Gender: Only Male candidates are eligible for this specific role.
- Skills: Good verbal communication (Hindi/English) and basic computer knowledge.
- Education: Graduate with relevant experience