Job Tittle: Order Fulfillment Executive 

Location : Gurgaon 

Qualification : Any Graduates

Experience: 1 -3 Years

Salary: 4 - 5 LPA

Job Description – Seeking an experienced and detail-oriented professional for the position of Order Processing Sr. Executive. The role involves managing order lifecycle activities, ensuring accurate bookings, and coordinating with multiple stakeholders to support smooth business operations.

Roles & Responsibilities
 Handle End User, VIP, SBP, and Channel Partner order bookings in Oracle.
 Create and manage Customer ID in BFO.
 Review Purchase Orders (POs) with respect to commercial terms & conditions and SRM guidelines.
 Create Sales Orders and Credit Memos in Oracle and maintain trackers for the same.
 Coordinate with the Master Data team for part code creation.
 Monitor, evaluate, and resolve order-related discrepancies to ensure accurate bookings.
 Manage Work Order creation, Asset registration, and customer call logging.
 Ensure adherence to company policies, compliance standards, and business guidelines.
 Maintain proper documentation and ensure data accuracy across systems.

Desired Skills & Experience

 Strong ability to communicate clearly and timely with both internal and external stakeholders.
 Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint) and database tools.
 Ability to identify and escalate issues, customer disputes, or delays to management.
 Good knowledge of GST, Direct & Indirect Taxation, and Statutory Compliance.
 Hands-on experience with ERP systems like Oracle and SAP.
 Strong stakeholder management and coordination skills.
 High attention to detail and ability to manage multiple tasks simultaneously.

Key Competencies
 Ownership and accountability
 Problem-solving mindset
 Strong follow-up and execution skills
 Attention to detail
 Team collaboration