Job Title: HRMS Functional Consultant
Experience: 2–5 Years
Location: Noida
Employment Type: Full-time

Job Summary

We are looking for a results-driven HRMS Functional Consultant to lead end-to-end implementation, configuration, and support of HRMS solutions. The role involves demo, requirement gathering, system configuration, client training, and post-go-live support to ensure seamless adoption and customer satisfaction.

Key Responsibilities

Implementation & Configuration

• Demonstrate solution to perspective clients with features & USP
• Gather and analyze functional and technical requirements from clients
• Perform Fit-Gap analysis and identify process improvements
• Configure HRMS modules including Payroll, Leave, Attendance, ESS
• Set up workflows, user roles, permissions, and reports
• Ensure accurate data migration and system integration

Client Engagement & Support

• Act as the primary functional point of contact for clients during implementation
• Conduct customized product demos and pre-sales consultations
• Provide go-live support as single point of contact and resolve functional issues post-deployment
• Coordinate with technical teams to resolve system-related challenges

Training & Documentation

• Conduct training sessions for HR teams, senior executives, and employees
• Deliver one-on-one and group training sessions
• Create user manuals, training documents, and process guides

Customer Success & Process Improvement

• Ensure smooth onboarding and adoption of HRMS solutions
• Gather customer feedback to improve implementation and onboarding processes
• Build strong long-term client relationships and support customer retention
• Assist customers during trial and post-implementation phases

Skills & Competencies

• Strong knowledge of HR processes and HRMS functionality
• Experience with SaaS-based HRMS platforms (e.g., Zoho People, HubSpot CRM)
• Excellent communication, presentation, and stakeholder management skills
• Strong problem-solving and analytical abilities
• Ability to manage multiple projects and meet deadlines

Education

• Bachelor/Master degree or equivalent qualification

Preferred Attributes

• Experience in pre-sales support and client demonstrations
• Ability to work with cross-functional teams (Sales, Technical, Support)
• Exposure to customer success, onboarding, and retention strategies
• Comfortable working with clients from diverse linguistic and cultural backgrounds