Key Responsibilities:

• Greet customers and understand their vehicle preferences and needs.

• Explain vehicle features, performance, safety, and warranty options.

• Arrange test drives and accompany customers.

• Assist in vehicle selection and recommend suitable options.

• Negotiate prices, financing, and trade-in values.

• Process sales paperwork and finalize transactions.

• Follow up with customers after purchase for satisfaction and future sales.

• Stay updated on inventory, promotions, and industry trends.

3. Skills & Qualifications:

• Strong communication and interpersonal skills.

• Customer service orientation.

• Persuasion and negotiation ability.

• Basic math and finance understanding.

• Familiarity with vehicle types and specs.

• Computer proficiency (CRM systems, dealership software).

• High school diploma (some roles prefer post-secondary education).

• Prior sales or automotive experience is a plus.

4. Typical Metrics:

• Monthly vehicle sales volume.

• Customer satisfaction ratings.

• Trade-in upsells and finance product sales.

• Repeat business and referrals.